Privacy Policy

Your data stays protected, transparent, and fully in your control.

This policy explains what information we collect, why we collect it, and how we keep it secure while delivering communication and automation services for your business.

At a glance

  • We process data lawfully and only for clear business purposes.
  • We use technical and organizational safeguards to protect your information.
  • You can request access, correction, or deletion of your personal data.

Last updated: June 2, 2026

Overview

How this policy protects your trust

RK TECHNOLOGY (“we”, “our”, “us”) respects your privacy and is committed to protecting personal information shared through our website, communication platforms, and service channels.

This Privacy Policy applies to visitors, customers, and partners who interact with our services including CPaaS, CRM workflows, WhatsApp API integrations, RCS, SMS, IVR, and voice automation solutions.

By using our services, you acknowledge the practices described in this policy. If you do not agree, please discontinue use and contact us for clarification.

Data Collection

What information we collect and why

Identity & Contact Data

Name, business email, phone number, company details, and role information used for onboarding, account support, and communication.

Usage & Technical Data

IP address, browser type, device data, logs, and interaction metrics used to improve reliability, performance, and security monitoring.

Service Data

Message metadata, workflow events, and delivery records required to execute communication flows and provide reporting.

Your Rights

You remain in control of your personal data

  • Right to Access

    Request a copy of personal data we hold about you.

  • Right to Correction

    Ask us to update inaccurate or incomplete information.

  • Right to Deletion

    Request deletion where retention is no longer required.

  • Right to Object

    Object to specific processing where legally applicable.

Security

How we protect information in practice

Technical Safeguards

We apply encryption in transit, access controls, secure authentication practices, and infrastructure monitoring to reduce unauthorized access risks.

Operational Safeguards

Internal access is limited to authorized personnel on a need-to-know basis, with regular review of operational controls and incident response procedures.

Contact

Questions about privacy? We’re here to help.

For any privacy-related request, data rights inquiry, or policy clarification, contact our team and we will respond within a reasonable timeframe.